(Cross-posted from my blog.)
Ragan Communications blogger Steve Crescenzo watched a colleague get crapped upon by what he and
some others perceived to be a horde of rabid, hysterial bloggers. He has learned several things from the episode:
- Don't insult people, if it makes you look like a pompous ass (I'm paraphrasing);
- Don't piss off insecure bloggers, or they'll attack you;
- A lot of bloggers are blindly prejudiced against the traditional media.
Which is too bad, because I hoped he and others would learn these truths instead:
- It's more gracious to apologize and move on than to
bluster about why you should have used a different adjective to insult
someone;
- Bloggers are a lot like ordinary people. In fact they are ordinary people (a lot like trade magazine editors and columnists);
- People
generally have more in common with others than they think. When they
can truly see the other person's perspective, they gain far more than
they would by winning an argument.
Steve has a great sense of humour. If not for a personal attack on his reputation by Nobody Allan Jenkins,
I'm sure Steve would have found something funny and enlightening about
this situation to share with his readers. Instead, he launched a
counterattack, slamming Allan for bringing up, out of the blue, an
incident from years ago that suggested Steve once acted like a drunken
boor.
I'm with Steve on this one. Even Nobodies can be insensitive, and
even mainstream media can feel unfairly attacked and personally
offended.
An apology for the original Nobody comment
by David Murray would have been nice, but I didn't expect it. I'm not
holding my breath for Allan to offer an apology for slinging mud in
Steve's direction, either.
Assuming no apologies are forthcoming, what else do we learn? In the
comments to Steve's post, Ragan Communications' Mark Ragan misses the
point about the Nobody movement. He asks for a future report on
progress, metrics, and sales.
The Nobody thing wasn't about sales,
or site traffic or performance objectives, so don't ask for them. Our
lofty goal was to bring people together and try something different. To
follow a sense of indignation to its logical conclusion, and see where
that took us once we got past the initial slam at an arrogant offhand
comment by a trade magazine editor.
It was a bit of agitprop
street drama, acted out in the blogosphere instead of at the corporate
offices of its target. It was a social thing, where creative people
who barely knew each other beforehand had some fun, made some
statements about personal dignity, and showed how a group can quickly
coalesce around an idea.
Our goals were achieved when we first extended a hand to others, and got a response. Everything else is gravy.
If
no one writes another word about the Nobody thing, we will have
exceeded our expectations. A bunch of people who I used to think of as
competitors for audience are now acquaintances, maybe even friends,
thanks to an experiment in satirical blogging.
I've learned that it's better to reach out with an open hand than a closed fist.
And that is a good lesson to learn.
Update: Comments on Steve's blog and a new post to the Nobody blog
renew my faith in people. Apologies all around (well, David Murray
seems uinable to actually apologize, but he makes cheery noises), and
promises to get together for beers at the IABC international conference
this June in Vancouver. Now if somebody could strum a guitar, we can
sing a round of Kumbaya and put the nastiness behind us.
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